FAL Accredited Learning Programs

The Foundation for Accredited Learning

FAL Policies

Policy on Correspondence:

All correspondence with FAL must be conducted in English.

Services Provided:

FAL accredits learning providers in order to provide a recognized benchmark of quality for continuing education and professional development.

Policy on Fees:

Accreditation fees are $365 per year. 

Refund/Return Policy:

Accreditation fees are non-refundable once accreditation has been awarded.  If an application is denied accreditation, FAL will refund all fees submitted less a non-refundalbe administrative fee of $100.

Privacy Policy:

Generally, FAL uses data collected to improve response to providers' interest and needs.

With the exception of basic contact information, FAL holds all accrediation information confidential.

FAL does not disclose credit card account information provided by its certificants or customers. When certificants and customers choose to pay using credit cards, FAL submits the information needed to obtain payment only to the appropriate clearinghouse through secure channels.

Non-Discrimination Policy:

The Foundation for Accredited Learning considers and evaluates each application for accreditation on its merits, and without regard to the age, sex, race, religion, national origin, disability, or marital status of the applicant.

Complaints and Withdrawal of Accreditation:

FAL handles complaints against accredited learning providers (ALP) by means of a formal complaint resolution process.  Formal complaints must demonstrate that an ALP has failed to comply with one or more provisions of the FAL Code of Conduct.

Complaints against ALPs are adjudicated by the FAL accreditation board.   An ALP who fails to resolve a complaint to the satisfaction of the accreditation board within six months shall be ineligible for reaccreditation.  FAL may publish a list of providers whose accreditation has been withdrawn as the result of an unresolved complaint.

File a formal complaint.

 

 

 

 

 

 

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